Frequently Asked Questions
Everything you need to know about your NAMED COLLECTIVE order.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that certain limited-edition drops may be final sale.
How should I care for my garments?
To preserve the quality of our fabrics and prints, we recommend washing items inside out on a cold cycle and hanging them to air dry.
Do you restock sold-out items?
Most of our collections are released in limited quantities to maintain exclusivity. However, we occasionally restock core essentials. Sign up for our newsletter to be notified first.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.